Terms of Service

About Datagrove

Datagrove is based at Herengracht 144, 1015 BW Amsterdam. We are registered with the Dutch Chamber of Commerce under number 96497203, VAT number NL005213047B95.

You can reach us at info@datagrove.nl or +31 6 23 16 88 59.

Quote and collaboration agreement

Before we start you receive a quote with the scope, the timeline and the investment. A quote is valid for thirty days unless we agree otherwise.

Once you approve it, we record the collaboration in a separate agreement. That agreement holds the final arrangements for that specific project. If the agreement differs from these general terms, the agreement prevails.

An assignment only comes into effect once both parties have confirmed the quote or agreement in writing.

Scope and additional work

We work on the basis of the scope set out in the quote. We are happy to take on requests that fall outside it as additional work. We discuss the effect on planning and investment first and record it before we proceed.

This keeps it clear for both parties what is and is not covered by the arrangement.

Prices and payment

All amounts are exclusive of VAT unless stated otherwise. Invoices have a payment term of fourteen days.

For larger projects we work with instalments tied to clear phases or milestones. The breakdown is set out in the quote.

Planning and delivery

Stated timelines are an estimate and not a hard deadline, unless we explicitly mark a date as final. The planning also depends on how quickly we receive content, access and feedback from you.

We keep you informed of the progress throughout the project.

Your input

For a smooth collaboration we need the right input on time: copy, visuals, access to systems and feedback within the agreed term. If delivery is delayed, the planning may shift.

Intellectual property

After full payment the rights to the delivered work transfer to you, as far as legally possible. Generic components, frameworks and knowledge we developed earlier remain with Datagrove and we may use them more widely.

We may mention and show the delivered work as a reference, unless we agree in writing that this is not allowed.

Confidentiality

Both parties treat information received during the collaboration as confidential and do not share it with third parties without permission.

Liability

We carry out our work with care. Should damage nonetheless occur, our liability is limited to the amount invoiced for the project in question. We are not liable for indirect damage, such as lost revenue.

This limitation does not apply in the event of intent or deliberate recklessness on our part.

Termination

Both parties can end the collaboration in line with the arrangements in the collaboration agreement. We invoice work carried out up to that point.

Governing law

Our services are governed by Dutch law. We submit disputes to the competent court in Amsterdam, after first trying to resolve them together.